Privacy Policy of Twachalogy International Institute Private Ltd.
Last updated: [12th March, 2025]
Twachalogy International Institute Private Ltd. (“Twachalogy,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of everyone who interacts with our digital platforms. As a premier institute offering education in cosmetology, dermatology, trichology, and wellness, our primary focus is on training and empowering medical professionals, not providing direct client or patient services.
This Privacy Policy outlines how we collect, use, share, and protect your personal information.
🔒 Our Commitment to Privacy
Twachalogy International Institute Private Ltd. respects your privacy and values the trust you place in us. The purpose of our digital platforms, including websites, apps, and communication tools, is to inform users about our courses, admissions, training programs, workshops, and educational services.
We do not provide treatment services. All interactions on our platform are strictly educational and academic in nature.
📩 Information We Collect
We may collect the following personal data when you interact with us:
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Name
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Mobile number
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Email address
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Qualification and professional background
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Geographic location
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Gender and date of birth (for eligibility purposes)
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Communication preferences
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Payment or billing details (processed securely via third-party services)
This information helps us provide you with relevant course options, enrollment assistance, and timely updates about our programs.
✅ How We Use Your Personal Information
Your personal information may be used to:
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Respond to queries and provide course details
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Process enrollment or application requests
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Deliver educational services, including e-learning, webinars, and workshops
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Provide technical support
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Send updates about new courses, certification deadlines, or institute news
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Verify identity and process secure payments
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Send newsletters, alerts, and conduct research for course improvement
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Ensure regulatory compliance and maintain academic records
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Prevent fraud, misuse, or suspicious activity
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Contact you for surveys or feedback regarding your experience with Twachalogy
🔐 Security of Your Information
We implement a range of industry-standard administrative, technical, and physical safeguards to:
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Secure your personal data from unauthorized access or disclosure
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Encrypt sensitive information (e.g., login credentials, payment details)
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Maintain data integrity across our systems
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Limit internal access to only authorized personnel
Despite best practices, no online system can be completely secure. By using our platform, you acknowledge and accept these risks.
🧠 Educational Focus Only – No Medical Services Provided
Twachalogy International Institute Private Ltd. strictly provides education and training. We do not engage in:
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Client or patient consultations
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Skin or beauty treatments
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Cosmetic procedures for the general public
All practical demonstrations are part of the curriculum and meant exclusively for medical professionals in training.
🍪 Use of Cookies and Tracking Tools
We use cookies and other tracking technologies to:
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Improve user experience
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Understand user behavior and preferences
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Customize website content and features
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Analyze traffic trends
You may disable cookies through your browser settings, although doing so may limit some features.
📞 Alerts and Communication
We may send you notifications via:
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Email
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SMS
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WhatsApp
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Push notifications (for mobile app users)
These alerts may include course updates, admission deadlines, new programs, webinars, or important changes to our policies.
💬 Public Forums and Social Media
Any content you share on public forums, chatrooms, or our social media platforms becomes public information. Please exercise discretion while posting personal or sensitive data. We are not responsible for misuse by third parties.
🌐 Links to Third-Party Platforms
Our digital platforms may contain links to external websites. These third-party platforms are governed by their own privacy policies. Twachalogy is not responsible for their data practices, so we advise reviewing their privacy terms before interacting.
🔍 Monitoring and Online Class Compliance
We may monitor usage patterns and data transmissions for:
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Maintaining academic integrity
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Enhancing online class experiences
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Evaluating exam performance and progress
By enrolling in our online learning modules, you consent to such academic monitoring and data retention.
🧾 Data Retention
We retain user data as long as necessary to:
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Fulfill educational and legal obligations
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Maintain academic records
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Resolve disputes
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Comply with tax, audit, or government requirements
Currently, we retain data for a minimum of 10 years, unless legally required otherwise.
🔄 Updating Your Information
You may update, correct, or delete your personal data by contacting us at:
📧 Email: twachalogy@gmail.com
📞 Phone: [+91 76984 45554]
📍 Contact Page: [Link]
We may request identity verification before processing any changes.
📜 Your Consent
By accessing our platforms or submitting personal information, you consent to the collection and use of your information as outlined in this policy. This Privacy Policy may be revised from time to time, and we encourage you to periodically review it.
⚖️ Legal Disclosures
We may disclose your information:
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When required by law
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To comply with legal proceedings
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To protect our legal rights, students, faculty, or the public
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For fraud prevention, security breaches, or investigation of misconduct
🏦 BO [Business Ordinance] Clause
We, as a merchant, shall not be liable for any loss or damage arising directly or indirectly due to decline of authorization for any transaction, including instances where the Cardholder exceeds the preset limit mutually agreed upon with our acquiring bank.
📌 Final Notes
Twachalogy International Institute Private Ltd. values your trust. As a respected institute in the health and wellness education space, we are committed to transparency, integrity, and responsible data handling practices.
If you have any questions or concerns about this Privacy Policy, please reach out to us directly.